Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context requires otherwise:

• "91dewa", "we", "us", or "our" refers to the gaming platform operated under the domain 91dewa.cam and all associated services.
• "Player", "you", or "your" refers to any individual who registers an account and uses our services.
• "Account" means the personal gaming account created by a Player to access our services.
• "Services" refers to all gaming, betting, and entertainment products offered by 91dewa, including but not limited to sports betting, live casino, slot games, and lottery draws.
• "Wager" or "Bet" means any stake placed by a Player on any game or sporting event offered through our platform.
• "Bonus" refers to any promotional offer, free bet, or incentive provided to Players by 91dewa.
• "KYC" (Know Your Customer) refers to the identity verification process required to comply with regulatory standards.

2. Eligibility Requirements

By registering an account with 91dewa, you confirm and warrant that:

• You are at least 21 years of age at the time of registration. We strictly prohibit underage gambling and will verify your age through our KYC process.
• You are a legal resident of Indonesia or are legally permitted to access online gaming services from your location.
• You are not prohibited by law from participating in online gambling activities in your jurisdiction.
• You are acting on your own behalf and not on behalf of any third party.
• All information you provide during registration is accurate, current, and complete.
• You have the legal capacity to enter into a binding agreement with 91dewa.
• You are not currently self-excluded from gambling activities with any operator or gaming authority.

3. Account Registration and Management

3.1 Account Creation

To access 91dewa services, you must create a personal account. During registration, you must provide accurate and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address in Indonesia. You may only register one account per person. Multiple accounts by the same individual are strictly prohibited and may result in closure of all accounts and forfeiture of funds.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. Any activity conducted through your account will be deemed to have been authorized by you. If you suspect unauthorized access to your account, you must notify us immediately via our customer support channels. 91dewa will not be liable for any losses resulting from unauthorized use of your account if you have failed to maintain confidentiality.

3.3 Identity Verification (KYC)

To comply with regulatory requirements and prevent fraud, 91dewa operates a strict KYC policy. You will be required to submit valid identification documents, which may include your Indonesian KTP (Kartu Tanda Penduduk), proof of address, and verification of payment methods. We reserve the right to request additional documentation at any time. Withdrawals may be suspended until satisfactory verification is completed. Failure to provide requested documents within 30 days may result in account closure.

4. Deposits and Withdrawals

4.1 Deposit Methods

91dewa accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, and Bank Permata, as well as e-wallet services such as OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 50.000. The maximum deposit per transaction is Rp 100.000.000, though higher limits may be available for VIP members. Deposits are typically processed instantly. You must use a payment method registered in your own name. Third-party deposits are not permitted.

4.2 Withdrawal Requests

You may request withdrawals to your verified Indonesian bank account or e-wallet. The minimum withdrawal amount is Rp 100.000. The maximum withdrawal per transaction is Rp 50.000.000. Withdrawals are processed within 2-6 hours during banking hours (Monday to Friday, 08:00 to 16:00 WIB). Withdrawals requested outside banking hours will be processed on the next business day. All withdrawals are subject to successful completion of our KYC verification process.

4.3 Wagering Requirements

Deposits must be wagered at least once (1x turnover) before withdrawal to comply with anti-money laundering regulations. Bonus funds are subject to specific wagering requirements as stated in the individual bonus terms. Attempts to withdraw funds without meeting wagering requirements may result in the withdrawal being declined and potential account restrictions.

4.4 Fees and Charges

91dewa does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees. You are responsible for any fees charged by third-party payment processors. Currency conversion fees may apply if transactions are processed in a currency other than Indonesian Rupiah (IDR).

5. Bonuses and Promotions

5.1 Bonus Eligibility

91dewa offers various bonuses and promotions to Players, including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions that will be clearly stated at the time of the offer. Unless otherwise stated, bonuses are available to Players who have completed the KYC verification process. Only one bonus may be active per Player at any given time.

5.2 Wagering Requirements

All bonuses are subject to wagering requirements before withdrawal is permitted. The specific wagering requirement (e.g., 20x, 30x, 40x the bonus amount) will be stated in the bonus terms. Different games may contribute differently toward wagering requirements. Typically, slots contribute 100%, while table games may contribute less. Bets placed on low-risk betting strategies (e.g., betting on both red and black in roulette) do not count toward wagering requirements.

5.3 Bonus Abuse

91dewa reserves the right to withhold or revoke bonuses if we detect any form of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using betting patterns designed solely to complete wagering requirements with minimal risk, or colluding with other Players. Any winnings derived from bonus abuse may be voided, and accounts may be suspended or permanently closed.

6. User Conduct and Prohibited Activities

When using 91dewa services, you agree to conduct yourself in a lawful and respectful manner. The following activities are strictly prohibited:

• Using the platform for any unlawful purpose or in violation of any applicable laws or regulations.
• Creating multiple accounts or allowing others to use your account.
• Using fraudulent payment methods or providing false information during registration or KYC verification.
• Engaging in money laundering or other financial crimes through the platform.
• Using automated software, bots, or any system to manipulate gameplay or betting outcomes.
• Colluding with other Players or engaging in any form of cheating or unfair play.
• Exploiting errors, bugs, or glitches in our software for personal gain.
• Harassing, threatening, or abusing other Players or our staff members.
• Attempting to reverse engineer, decompile, or hack our platform or systems.
• Using the platform while located in a jurisdiction where online gambling is prohibited.

Violation of these terms may result in immediate account suspension, forfeiture of funds and bonuses, and potential legal action. 91dewa reserves the right to report suspected criminal activity to relevant authorities.

7. Limitations of Liability

7.1 Service Availability

While 91dewa strives to provide uninterrupted access to our services, we do not guarantee that the platform will be available at all times. We reserve the right to suspend or modify services for maintenance, updates, or technical issues without prior notice. We will not be liable for any losses incurred as a result of service interruptions or technical difficulties.

7.2 Game Results and Disputes

All game results are determined by certified random number generators (RNG) or live dealers and are final. In the event of a technical malfunction or dispute, 91dewa's decision is final and binding. You agree to accept our determination of any disputed outcome. Records maintained in our server logs will be the ultimate authority in determining the validity of bets and game outcomes.

7.3 Maximum Liability

To the maximum extent permitted by law, 91dewa's total liability to you for any claims arising from your use of our services shall not exceed the total amount you have deposited into your account in the six months preceding the claim. We shall not be liable for any indirect, consequential, special, or punitive damages, including loss of profits or revenue.

7.4 Third-Party Services

Our platform may contain links to third-party websites or integrate third-party services (e.g., payment processors, game providers). 91dewa is not responsible for the content, policies, or practices of third-party services. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from these terms shall be resolved through good-faith negotiation between the parties.

8.2 Dispute Resolution Process

If you have a complaint or dispute regarding our services, you should first contact our customer support team via live chat, WhatsApp, or email. We will make every effort to resolve your issue promptly and fairly. If the issue cannot be resolved through customer support, you may escalate the matter to our management team. All disputes will be handled confidentially and professionally.

8.3 Timeframe for Complaints

Any complaints regarding gameplay, bet outcomes, or account transactions must be submitted to 91dewa within 14 days of the incident. Claims submitted after this period may not be considered. You are responsible for monitoring your account activity and reporting any discrepancies promptly.

9. Responsible Gaming

91dewa is committed to promoting responsible gaming. We provide tools to help you manage your gambling activity, including deposit limits, loss limits, session time limits, and self-exclusion options. If you feel that gambling is becoming a problem, please contact our support team to discuss available options. We strongly encourage all Players to gamble responsibly and within their means. Remember: gambling should be entertainment, not a source of income.

10. Changes to Terms

91dewa reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or notification on our platform. Continued use of our services after changes are published constitutes acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any updates.

11. Account Closure

You may close your account at any time by contacting our customer support team. 91dewa reserves the right to suspend or terminate your account if you violate these Terms and Conditions, engage in fraudulent activity, or for any other reason at our sole discretion. Upon account closure, any remaining balance will be returned to you after deduction of any outstanding fees or wagering requirements, subject to successful completion of KYC verification.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through our platform
• WhatsApp: Available 24/7 for Indonesian-speaking support

Our customer support team is available around the clock to assist you with any inquiries or concerns.